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Collections Policies

  • POL-U5352.03 Adjusting Student and General Receivable Accounts and Refunding Credit Balances
    • PRO-U5352.03A Requesting an Adjustment to a Student or General Receivable Account (PDF)
    • PRO-U5352.03B Refunding Credit Balances On Student Accounts (PDF)
    • PRO-U5352.03C Reviewing Refund Exclusion Report (PDF)
    • PRO-U5352.03D Petitioning a Registration Adjustment (PDF)
  • POL-U5352.08 Collecting on Accounts and Writing Off Debts Owed to the University
    • PRO-U5352.08A Writing Off Uncollectible Accounts (PDF)
  • POL-U5352.09 Collecting Long Term Student Loans