PRO-U5353.01A Issuing Complementary Tickets
Action By:
Event Sponsor
- Submits WWU Ticketing Agreement Form at least two weeks prior to the event.
Box Office Manager
- Ensures complimentary tickets meet criteria as stated in the Ticketing Events Policy (sections 11 and 12).
Event Sponsor
- Submits completed Complimentary Ticket List (using template) to Box Office prior to the event. Complimentary tickets are included in ticket inventory and can only be issued if tickets are on sale and available.
- Informs ticket recipients that complimentary tickets:
- Are to be redeemed by the individual listed on the Complimentary Ticket List (unless prior arrangements are made with the Box Office Manager).
- May be redeemed in person or over the phone.
- Are issued on a first come, first serve basis. Seats will not be held for the individuals on the complimentary list.
Box Office Employee
- Records how many tickets are issued and initials Complimentary Ticket Form upon redemption.
- Audits comp tickets issued against list following event.
- Retains copy of the Complimentary Ticket List for their records and tax liability purposes.
- Ensures sponsoring department pays the per ticket fee on all complimentary tickets issued. See WWU Fee and Rate Manual.
Procedure Information
Approved By:
Director, Student Business Office
Effective Date:
May 20, 2021